Applied AI for growing businesses

layer builds
the systems
that connects
your team and
your tools.

We help growing businesses identify where AI can create real value, then design and build the systems, workflows and automations that put it to work.

No-cost initial workflow review

The operational gap

Disconnected tools create manual work.

As businesses grow, work becomes spread across inboxes, spreadsheets, software and people. Teams spend more time copying information, chasing updates and managing handovers than moving the work forward.

  1. 01

    Your team spends hours moving the same information between systems.

  2. 02

    Work gets stuck waiting for someone to notice, decide or follow up.

  3. 03

    Nobody has the full picture when a request changes hands.

  4. 04

    The process only works when the right person remembers every step.

layer connects the work happening between your systems.

The operating model

What Layer builds

Layer builds the systems that connect information, coordinate work and keep people in control.

Connect

Bring the moving parts into one system.

Bring together the tools, data and information your business already relies on.

  • Tool and API integrations
  • Shared operational data
  • Structured information flows

Coordinate

Move work forward without the chasing.

Create workflows that route work, trigger actions and keep processes moving.

  • Workflow coordination
  • AI-assisted decisions
  • Approvals and follow-ups

Control

Keep people in charge where it matters.

Build in oversight, review points and clear exception handling.

  • Human approval
  • Audit trails and alerts
  • Evaluation and manual override

Example systems

Systems Layer can build

Every system is shaped around the workflow, team and tools already inside the business.

Example workflow case study

Request-to-resolution systems

Capture incoming requests, extract the relevant information, assign responsibility, manage approvals and track progress through to completion.

View case study
OpsDesk request queue with chargeable work awaiting approval
  • Intake Gmail
  • Alerts Slack
  • Context HubSpot
Example system

Invoice and document processing

Process supplier invoices from email and documents. Extract the relevant information, apply approval rules, and route exceptions for finance review.

See how it works
InvoiceFlow AP invoice review workspace showing validation checks, approval routing, and a draft accounting preview.
  • Intake Email
  • Policy InvoiceFlow AP
  • Accounting Accounting platforms
Example system

Internal knowledge and search

Make policies, documents, project information and organisational knowledge easier for teams to find and use.

Case study coming soon
Screenshot coming soon
Example system

Lead qualification and follow-up

Capture enquiries, enrich information, assess fit, draft responses and coordinate consistent follow-up.

Case study coming soon
Screenshot coming soon

From friction to flow

Let’s build what comes next

From first workflow to operating system.

  1. 01

    Understand the workflow

    Workflow review

    Map the existing process, tools, people, decisions and operational pain points.

    Result

    A clear view of where a system could create value.

  2. 02

    Design the operating layer

    Starter workflow

    Design the operating layer and build one important workflow so the team can test it in practice.

    Result

    One useful workflow running with the right controls and integrations.

  3. 03

    Build the integrated system

    Integrated AI system

    Extend the first workflow into a connected system across more tools, processes and teams.

    Result

    A dependable operating layer supporting multiple workflows.

  4. 04

    Launch, support and improve

    Ongoing system support

    Monitor performance, handle exceptions, improve workflows and support the team as the business changes.

    Result

    A system that stays useful, reliable and improving.

Questions, answered

Frequently asked questions

Clear answers about how Layer works, what we build and how a project begins.

What kinds of businesses do you work with?

Layer works with growing businesses that have important workflows spread across multiple tools, teams and manual processes.

The strongest fit is usually a business where repetitive operational work, disconnected information or unclear handovers are beginning to slow the team down.

Do we need to replace our existing software?

No. Layer designs systems around the tools your business already uses.

Where practical, we connect and improve your existing software rather than asking your team to replace everything or adopt an entirely new platform.

What can AI handle within a workflow?

AI can help classify information, extract and structure data, draft responses, search internal knowledge, summarise activity and support operational decisions.

The system can include human review, approval steps and escalation rules wherever judgement or oversight is required.

How does a project begin?

Every project begins with a no-cost initial workflow review.

We look at how the process works today, which tools and people are involved, where work is slowing down and whether a custom system would create meaningful value.

How much does a system cost?

Each project is scoped around the workflow, integrations, complexity and level of oversight required.

After the initial workflow review, Layer provides a clear recommendation, proposed scope and pricing before any work begins.

How long does a project take?

Delivery time depends on the size and complexity of the workflow.

Where possible, Layer begins with a focused first version that solves the most important part of the process. The system can then be tested, improved and expanded in stages.

Start a conversation

Where is work getting stuck in your business?

Tell us about the process, the tools involved and where the manual work is happening. We’ll help you understand what a better system could look like.

No-cost initial conversation. No obligation.